Privacy Policy

Privacy Policy

Responsible for the data processing is:
Stefan Schmaltz
Kronauer Str. 88
68753 Waghausel
Germany
info@opensprinklershop.de

Telephone: 07254-4045434

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled. Your data will be processed on the basis of the GDPR and in accordance with Section 96 (3) TKG.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time you access a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. All access data is deleted no later than seven days after the end of your visit to the site.

2. Data processing for contract processing and for establishing contact

 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of any existing warranty and non-performance claims as well as any statutory updating obligations) in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we collect personal data if you provide it to us as part of your Submit your order voluntarily. Mandatory fields are marked as such, since in these cases we need the data to process the contract and we cannot send the order without providing them. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and will be deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 S. 1 lit.c GDPR, unless you have expressly requested further use of your data in accordance with Art 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

 Account

If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and for storing your data for further future orders our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. which we inform you in this declaration.

 Contacting us

In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you give us this when you contact us (e.g. via the contact form, live chat tool or email ) voluntarily. Mandatory fields are marked as such, as in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been completely processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

3. Data processing for the purpose of dispatch processing

For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in those cases in which they take over the shipping for us (drop shipping). These are considered shipping service providers in the sense of this data protection declaration.

 Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Article 6 Paragraph 1 Sentence 1 lit Delivery can contact you for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbH
Lane 10
53113 Bonn
Germany

4. Data processing for payment processing

For payment processing in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

 Data processing for transaction processing

Depending on the selected payment method, we pass on the data required for the processing of the payment transaction to our technical service providers, who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for payment processing themselves, e.g. on their own website or via a technical integration into the ordering process. In this respect, the data protection provisions of the respective payment service provider apply.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 Data processing for the purpose of preventing fraud and optimizing our payment processes

Where applicable, we provide our service providers with additional data, which they use together with the data required for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). Pursuant to Art. 6 (1) p. 1 lit. f DSGVO, this serves to protect our legitimate interests in fraud prevention or in efficient payment management, which outweigh these interests in a balancing of interests.

 Identity and creditworthiness check when selecting purchase on account via PayPal and Ratepay

If you opt for the purchase on account payment method (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. In Germany, for the identity and credit check, the Ratepay privacy policy mentioned credit agencies are used. Ratepay uses the information received on the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may mean that we can no longer offer you certain payment options. Additional information on data protection at PayPal can be found here.

5. Cookies and other technologies

 General Information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and allow us to recognize your browser on your next visit (so-called persistent cookies).

Protection of privacy for end devices
When using our online offer, we use technologies that are absolutely necessary in order to be able to provide the expressly requested telemedia service. The storage of information in your end device or the access to information that is already stored in your end device does not require your consent in this respect.

For functions that are not absolutely necessary, the storage of information on your device or the access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings in your device.

Any downstream data processing using cookies and other technologies

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer pursuant to Art. 6 para. 1 S. 1 lit. f DSGVO.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. If necessary, we also use technologies that are not individually listed in this data protection declaration. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can do this by clicking the fingerprint button in the lower right or left corner of the page.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome™ / Firefox ™ / Opera ™

Insofar as you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can click the fingerprint button in the lower right or lower left corner of the page. If you do not accept cookies, the functionality of our website may be restricted.

 Use of Usercentric's consent management platform to manage consent

On our website we set the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and the other technologies that we use on our website, as well as to obtain, manage and document your legally required consent to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Para. 1 Clause 1 lit. c GDPR to fulfill our legal obligation in accordance with Art. 7 Para. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 1, 7 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server saves a so-called server log file, which also contains your anonymised IP address, the date and time of your visit, device and browser information and information on your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 80331 Paragraph 6 Sentence 1 lit. we will inform you in this declaration.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

There is a decision by the European Commission on an appropriate level of data protection for the USA as a basis for third-country transfers, provided the respective service provider is certified. A certification is available.

Deviating from the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfer will continue to be based on standard data protection clauses of the European Commission.

 Information on third country transfer (data transfer to third countries)

We use technologies from service providers on our website whose headquarters and/or server locations may be in third countries outside the EU or EEA. If there is no adequacy decision from the EU Commission for this country, an adequate level of data protection must be ensured using other suitable guarantees.

Suitable guarantees in the form of contractually agreed standard contractual clauses from the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are generally possible, but require a prior review by the contracting parties as to whether an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures.

We have generally agreed to the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree on additional safeguards to ensure that adequate data protection is guaranteed in third countries without an adequacy decision.

Regardless of this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In these cases, if necessary, as part of the cookie consent, we ask you for your consent in accordance with Art. 49 Para. 1 lit. a GDPR to the transfer of your personal data to a third country.
There is a particular risk that, from a European data protection perspective, local authorities in the third country may not receive sufficiently limited access rights to your personal data, that we as the data exporter or you as the data subject do not notice this and/or that you may not have sufficient legal remedies available to you, to prevent this and/or to take action against such access.

The following countries in particular are currently third countries without an adequacy decision from the EU Commission (example list):

• China
• Russia
• Taiwan

You can find out which third countries we transfer data to in the data protection information for the tool and/or service we use for consent management/Consent Manager Platform (CMP).

7. Use of Cookies and Other Technologies

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. You can find more information about your cancellation options in the section “Cookies and other technologies”. For more information, including the basis of how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 Use of Google services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between those jointly responsible in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Data protection information from Google.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are based and / or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

 Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies can be used. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to other Google servers for processing. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of the optimized marketing of our website we have the Data Sharing Settings for “Google Products and Services” activated. In this way, Google can access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google within the scope of these data release settings takes place on the basis of an additional agreement between those responsible. We have no influence on the subsequent data processing by Google.

We also use the Google Analytics extension function to create and carry out tests Google Optimize.

For web analysis and advertising purposes, the extension function of Google Analytics uses the so-called. DoubleClick cookie enables your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website activity.

 Google Ads

For website analysis and event tracking, we measure using Google Ads Conversion Tracking Your subsequent usage behavior if you reached our website via an advertisement from Google Ads. For this purpose, cookies can be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) are recorded, from which pseudonyms are used Usage profiles are created.

 Google Maps

For the visual representation of geographic information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

  Google reCAPTCHA

To protect against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses a so-called JavaScript and cookies analyze your use of our website. In addition, other cookies stored by Google services in your browser are evaluated. Reading out or saving of personal data from the input fields of the respective form does not take place.

 Google Fonts

For the uniform presentation of the content on our website, the script code “Google Fonts” collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

 Google Tag Manager

Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing takes place on the basis of an agreement on order processing by Google.

By using the Google Tag Manager, various services/technologies can be integrated.
If you do not want the use of individual tracking services and have therefore deactivated them, the deactivation remains for all affected tracking tags that are integrated by the Google Tag Manager.

 YouTube video plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) are collected via the YouTube video plug-in in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you have a Play video.

8. Integration of the Trusted Shops Trustbadge / other widgets

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, Trusted Shops widgets are available on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer the Trusted Shops products for buyers integrated after an order.

The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with whom we are jointly responsible for data protection according to Art. 26 DSGVO. In the context of this data protection notice, we will inform you below about the essential contents of the contract in accordance with Art. 26 (2) GDPR.

As part of the joint responsibility between us and Trusted Shops AG, if you have any questions about data protection and to assert your rights, please contact Trusted Shops using the Privacy information specified contact options. Irrespective of this, you can always contact the responsible person of your choice. If necessary, your request will then be forwarded to the other person responsible for an answer.

 Data processing when integrating the trust badge/other widgets

The Trustbadge is provided by a US CDN provider (Content Delivery Network). An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the USA here. Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). You can obtain further information here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

 Data processing after order completion

If you have given your consent, the Trustbadge accesses the order information stored in your end device (order total, order number, product purchased if applicable) and e-mail address after the order has been completed, and your e-mail address is hashed using a one-way cryptographic function. The hash value is then sent to Trusted Shops with the order information in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR.
This is to check whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will then be given the opportunity to register manually to use the services or to take out insurance as part of your existing user agreement.

For this purpose, after completing your order, the Trustbadge accesses the following information that is stored in the end device you are using: order total, order number and e-mail address. This is necessary so that we can offer you buyer protection. The data will only be transmitted to Trusted Shops if you actively decide to take out buyer protection by clicking on the corresponding button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Article 6 (1) (b) GDPR in order to be able to complete your registration for buyer protection and secure the order as well as you if necessary, to be able to send evaluation invitations by e-mail afterwards.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Article 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing can take place in third countries (USA and Israel). An adequate level of data protection is ensured by an adequacy decision by the EU Commission, which applies to the USA here and for Israel here is available. Service providers used from the USA are usually certified under the EU-US Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

9. Social media

 Our online presence on Facebook (by Meta)

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, when you visit our online presences on the social media mentioned in the above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. If you still require assistance in this regard, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server at Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there . Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. For more information (Insights data information), see here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

There is a decision by the European Commission on an appropriate level of data protection for the USA as a basis for third-country transfers, provided the respective service provider is certified. A certification is available.

Deviating from the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfer will continue to be based on standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

10. Contact options and your rights

 Your rights

As a data subject, you have the following rights:

• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
• pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
• pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • required to assert, exercise or defend legal claims;
• according to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you reject its deletion;
  • we no longer need the data, but you need it for asserting, exercising or defending legal claims or
  • You have objected to the processing in accordance with Art. 21 DSGVO;
• In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
• according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

 Contact possibilities

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Privacy Policy created with the Trusted Shops legal copywriter